ANALYSIS OF THE INFLUENCE OF WORKLOAD AND SUPERVISION ON EMPLOYEE PERFORMANCE THROUGH WORK STRESS AS AN INTERVENING VARIABLE IN PRODUCTION DEPARTMENT OF PT YANMAR DIESEL INDONESIA
Abstract
Work stress is often caused by work that is assigned to employees with excessive workload which can affect the quality of performance. Therefore supervision is very important to balance the two. This study aims to determine the effect of workload, work stress, and supervision on employee work performance at PT Yanmar Diesel Indonesia, and to determine work stress can mediate the effect of workload on employee performance at PT Yanmar Diesel Indonesia. This study uses a quantitative method with data collection using a Google form questionnaire. The results showed that Workload (WL) has a negative effect on employee performance (KK) with a coefficient value of -0.751. Supervision (PS) has a negative effect on employee performance (KK) with a coefficient value of -0.101. Workload (WL) has a negative effect on employee performance (KK) through work stress (SK) with a coefficient value of -0.080. Supervision (PS) has a negative effect on employee performance (KK) through work stress (SK) with a coefficient value of -0.39. Work stress (SK) has a negative effect on employee performance (KK) with a coefficient value of -0.136. Workload (WL) has a positive effect on work stress (SK) with a coefficient value of 0.587. Supervision (WL) has a positive effect on work stress (SK) with a coefficient value of 0.289.
References
Edy, Sutrisno. (2011). Human Resource Management. Jakarta: Kencana
Fonkeng, C. (2018),Effects of Job Stress on Employee Performance in an Enterprise : A microfinance institution in Cameroon, Tesis Master, Centria University of Applied Sciences, Swedia
Gaouzali, Transparent. (2000). Human Resource Management (An Approach. Micro). Jakarta: Bridge
Ghozali, Imam. 2014. Structural Equation Modeling, Alternative Method with Partial Least Square (PLS). Edition 4. Semarang: Diponegoro University Publishing Agency.
Gibson, James L. et al. (1996). Organization: Behavior, Structure, Process. Translated by Ninuk Adriani. Jakarta: Script Binarupa
Handoko, T. Hani. 2012. Personnel Management and Human Resources. Yogyakarta. BPFE
Luthans, Fred. (2006). Organizational behavior. Issue Ten, Yogyakarta: Publisher Andi
Mangkunegara, A.P. (2011), Enterprise Resource Management, Youth Rosda Karya, Bandung.
Munandar, 2010. Industrial and Organizational Psychology. Jakarta: UIPress
Robbins, Stephen P. & Coulter, Mary. (2012). Management, 11th ed. New Jersey: Pearson Education
Sari, Nurtika, et al. 2015. The Effect of Supervision on Employee Performance at the State Wealth Service Office and the Pematangsiantar Auction
Simbolon, Maringan Masry. (2004). Fundamentals of Administration and Management. Jakarta : Ghalia Indonesia.
Winardi. (2000). Leadership in Management. Jakarta: Rineka Cipta.
Yahya, Yohannes. (2006).Introduction to Management. Yogyakarta: Graha Science.
Zuraida, Z. (2020) Job Satisfaction Viewed From Workload.Magazine Binadarma
Abang R, N. N. (2018) The Effect of Workload on the Performance of Educational Staff at the Rector's Office of the University of Nusa Cendana Kupang.Journal Of Management (SME’s), 7(2), 225–246
Helmina Kamalia, et al. 2012. Analysis of Workload and Counter Claim Verifier Workforce Needs in the Regional Health Insurance Administration Unit of the Provincial Government of DKI Jakarta in 2012.Throw UI.
Irawati, Rusda, Early Arimbi Carollina. 2017. Analysis of the Effect of Workload on Operator Employee Performance at PT Giken Precision Indonesia.Business Innovation Journal.Vol.5 (1). DOI: https://doi.org/10.35314/inovbiz.v5i1.171
Manthosi, F. L., & Makhubele, J. C. (2016). Impact of Supervision on Social Worker ’ s Job Performance : Implications for Service Delivery Workers ’ Job Performance in, (2013), 49–56.
Putra, A. S. (2012). Analysis of the Effect of Workload on Employee Performance in the Marketing and Credit Division of PT. WOM Finance Depok Branch.Bogor Agricultural University Thesis
Putri & Rahyuda (2019), “The Role of Job Stress in Mediating the Impact of Workload and Work Environment on Employee Performance, E-Journal of Management, Vol. 8, No. 12.
Wijaya, Andri. 2018. The Effect of Workload on Job Satisfaction with Job Stress as a Mediating Variable in Workers at the Maxone Hotel in Malang City.Thrift,Vol.4 (3).






